Multi-factor authentication (MFA) blocks the vast majority of account takeovers. If you do one thing this quarter, do this. Here's the painless rollout.
Start with the crown jewels
Turn on MFA for email, banking, and any admin/remote-access account first — those are what attackers want most.
Pick authenticator apps
Use an authenticator app (or a password manager with MFA) over SMS where possible; SMS can be SIM-swapped. Avoid sharing one code generator across the team.
Avoid lockouts
Record backup/recovery codes in a secure place, and keep one admin MFA'd but recoverable. Test a login before declaring done.
Tell staff simply
"We're adding a second step to log in to protect the business. It takes 10 seconds." That's it. Our quiz helps them get comfortable.
Frequently Asked Questions
Which employees should get MFA first?
Prioritize: (1) Administrators with elevated privileges, (2) Employees with access to financial systems, (3) Anyone with remote access to internal systems, (4) Email and cloud service administrators. Start with high-risk accounts, then roll out to all employees. Document MFA requirements in your security policy.
What if an employee loses their phone with MFA?
Always have backup methods: (1) Recovery codes stored securely, (2) Backup MFA device, (3) Admin portal to reset MFA, (4) Alternate phone number or email for MFA. Train employees on recovery procedures before implementation. Test the recovery process yourself to ensure it works.